Understand products in Client Portfolio, client SLA and all compliance related matters. Meeting daily calls and collection targets. Always maintain professional and ethical conduct.

1. Experience in dealing with customer by telephone.
2. Good communication abilities both written and verbal.
3. Responsible to call customers to collect/remind the payment for overdue bills.
4. To achieve individual and group targets.
5. Persuade, Negotiate and Work with customers to make workable repayment arrangements.
6. Ensure the accounts are worked and followed up thoroughly and in a timely manner.
7. Basic Computer Skills Such as Word, Excel, etc.